Meallmore is celebrating after Chloe Pattisson was named winner of the Outstanding Achievement - Care Home Award at the 2026 Hotel Housekeeping Honours (HHH) Awards.
The national awards, also known as the Triple H Awards, recognise excellence across the housekeeping profession, celebrating the individuals and teams whose dedication, leadership and high standards make an outstanding contribution to hospitality. The 2026 ceremony was held at the Crowne Plaza, Stratford-upon-Avon, on Thursday 10 September 2026.
Recognition for the teams behind the scenes
Chloe, Hospitality Facilitator at Meallmore, supports housekeeping teams across the organisation's care homes, helping colleagues continually develop standards while ensuring residents live in environments that are safe, welcoming and genuinely feel like home.
Her award recognises not only her professional expertise, but the passion, encouragement and support she provides to colleagues across Meallmore.
"The quiet force that makes our homes homely"
Jody Marshall, Head of Hospitality at Meallmore, said: "I could not be prouder of Chloe. She works tirelessly behind the scenes, supporting and inspiring our housekeeping teams to deliver exceptional standards every day.
"Housekeepers are often the quiet force that makes our homes homely. They protect our residents, preserve dignity and create environments where people feel comfortable, safe and cared for.
"To see Chloe's contribution recognised on a national stage alongside the wider hospitality industry is incredibly special and thoroughly deserved. This award may have Chloe's name on it, but I know she will see it as recognition for every housekeeper across Meallmore."
Chloe on the win
Chloe Pattisson said: "I was genuinely surprised to hear my name read out, and my first thought was of the housekeeping teams I get to work with every day. This award belongs to them just as much as it does to me.
"Housekeeping in a care home is not about cleaning alone. It is about the people who live there, the conversations you have with them, and making sure their home is comfortable, safe and looks after their dignity. To have that valued on a national stage, alongside the wider hospitality industry, means a great deal."
Why housekeeping matters in a care home
In a care home, hospitality and housekeeping are part of care itself. A clean, calm and well-kept environment supports residents' comfort, dignity and wellbeing, and housekeepers are often among the most familiar daily faces for the people who live with us. Chloe's role is to support those teams across Meallmore homes, sharing good practice and helping colleagues develop.
Chloe's success adds to a remarkable year of national recognition for Meallmore's hospitality teams and reinforces the important role that hospitality and housekeeping play in delivering exceptional care.
Join a team where hospitality is recognised
You can read more about life and work across our homes at Great Places to Work and Life at Meallmore, or explore careers with Meallmore, including our learning and development programmes. To find a home near you, visit our care homes.
